Accessibility

Updated: 11/21/24

pluug.io is fully committed to making its website accessible in accordance with the Web Content Accessibility Guidelines (WCAG). This accessibility statement applies to the website operated by pluug.io at https://pluug.io.

We are dedicated to providing an accessible web experience for all individuals, regardless of disabilities, by adhering to relevant accessibility standards. Our team is continually improving our website to ensure it meets or exceeds accessibility requirements.

The Web Content Accessibility Guidelines (WCAG) define requirements to enhance accessibility for individuals with disabilities. These guidelines include three levels of conformance: Level A, Level AA, and Level AAA. pluug.io is actively working to achieve full conformance with WCAG 2.1 Level AA and is committed to exceeding this standard to provide an inclusive digital experience for all users.

Additionally, pluug.io ensures compliance with the Section 508 Web Accessibility Standards, developed by the United States Access Board, to guarantee accessibility for users in the United States.

To fulfill our commitment to providing an accessible website, pluug.io has implemented regular accessibility audits. We conduct routine audits and tests, using both manual reviews and automated tools, to proactively identify and address potential accessibility barriers. We have developed an accessibility roadmap with a detailed plan to achieve and maintain full WCAG 2.1 Level AA compliance, including regular milestones and updates. Our internal teams collaborate with external accessibility consultants to ensure our efforts align with the highest standards.

We actively seek and incorporate feedback from users to enhance accessibility and improve the overall user experience. Our teams are trained on accessibility best practices to ensure that all future updates and content meet or exceed accessibility standards. We are also in the process of deploying accessiBe (www.accessibe.com), a top-tier web accessibility solution that helps maintain, monitor, test, and enhance website accessibility on an ongoing basis.

pluug.io is committed to addressing accessibility barriers immediately as they are identified and ensuring an inclusive experience for all users. While we rely on third-party platforms for some content (e.g., dispensary partners’ websites), we are focused on ensuring the accessibility of all features and services within our control.

pluug.io welcomes your feedback on the accessibility of its website. If you encounter any issues or have feedback, suggestions, or questions, please reach out to us at [email protected]

When reporting an accessibility concern, please include the URL of the web page in question and a detailed description of the issue. pluug.io will make every reasonable effort to address your concerns promptly and ensure that all users can fully access our website.

pluug.io is dedicated to ongoing improvements in accessibility and regularly updates its website in alignment with evolving standards and best practices.